Our Team

Jill is the Director of Agency Services at Fertility Match Canada Inc. Her passion is in Fertility Nursing and she has over 15 years of experience working in the Reproductive Health field. Her years of experience working as a Fertility Nurse in a clinic setting gives her the opportunity to share her knowledge and expertise regarding the medical side of the process. This gives her the ability to provide that added support for Egg Donors, and their Intended Parents throughout their journey.  She knows a lot goes into these journeys and she wants nothing more than to be that support person and provide guidance to both Egg Donors and Intended Parents throughout the process.

Egg Donation in Canada is an altruistic act and the team at Fertility Match has been so fortunate to have worked with so many lovely donors who have changed the lives of many Intended Parents in our program.  This journey is not always the easiest, and Jill strives to be there to walk side by side with each IP through every step of the process.  At Fertility Match, we value our Egg Donors and Intended Parents and we understand that there is a lot that goes into each decision to help another family by giving the gift of Egg Donation. Jill wants to ensure that every person that works with the Fertility Match team feels supported and heard. Her goal is to make this process as smooth as possible, while providing guidance through all the stages of the journey.

Jill is able to utilize her nursing skills and experience in the fertility field in order to mentor Intended Parents through their journey of growing their families through Egg Donation. This process is very individualized and Jill is able to cater to the needs of every Intended Parent and guide them through the complexities of the process. 

Jill lives with her husband and 3 children in Southern Ontario, where the family can often be found at the hockey rink, baseball diamond or local park. If they aren’t playing sports, you can find them enjoying the outdoors and traveling to new and exciting places together. Jill is a dedicated mother and her goal is to help support all Intended Parents in achieving their goals in growing their own families, just like she has been privileged to do.  Her children are her world and she believes that others deserve the same experience.

After 20 extremely rewarding and successful years as a Registered Massage Therapist, Shannon Douglas has joined Fertility Match Canada as our Account Manager. Shannon’s extensive customer service and health care professional experience ensures that she will provide support and facilitate your journey with us with respect, integrity and compassion.

Sarah has joined Fertility Match Canada after many years building and operating a small business in the skincare industry. Sarah brings her passion for building strong customer relationships, a keen eye for detail, and many years of experience in streamlining business operations to the team. She considers it an honour to help clients build their families and provide support and guidance throughout their journeys.