Heather Brooks, RN
DIRECTOR OF CLIENT CARE
I was 20 years old when I first saw on the news that Louise Brown, had been born into the world as the first IVF baby ever. At the time I was a nursing student and I was fascinated with the new technology of IVF, but never thought that I would have to use that same technology to conceive my son 15 years later. After that experience, I was filled with a passion to help others that had to build their family using Assisted Reproductive Technologies. I have felt so privileged to be a part of other’s lives on such a personal level and to help them build their families as I know the joy that you experience after the intense journey of infertility.
After 20 extremely rewarding and successful years as a Registered Massage Therapist, Shannon Douglas has joined Fertility Match Canada as our Account Manager. Shannon’s extensive customer service and health care professional experience ensures that she will provide support and facilitate your journey with us with respect, integrity and compassion.
Sarah has joined Fertility Match Canada after many years building and operating a small business in the skincare industry. Sarah brings her passion for building strong customer relationships, a keen eye for detail, and many years of experience in streamlining business operations to the team. She considers it an honour to help clients build their families and provide support and guidance throughout their journeys.